We're here to help
Have a question, found a bug, or want to request a feature? You can reach us through any of the options below.
Send us an email and we'll get back to you as soon as possible.
support@ember-cigars.comHave an idea for how Ember could be even better? We'd love to hear it.
Request FeatureYou can also submit bug reports, feature requests, and feedback directly from the App. Go to Profile → Submit Feedback to send us a message without leaving the app.
Open the App and sign in with your Google account, or create an account using your email address and a password.
Tap the + button at the bottom of the screen and select "Log a Smoke." Search for the cigar you smoked, add your rating, tasting notes, and any other details.
You can add custom cigars! Tap the + button, select "Add to Humidor" or "Log a Smoke," and if you can't find your cigar in search, you'll see an option to add a custom cigar. Custom cigars are reviewed and may be added to the public database.
Ember uses a hybrid search combining text matching with AI-powered semantic search. This means you can search by exact name, partial name, brand, or even describe what you're looking for (e.g., "smooth creamy medium bodied"). The search also handles typos and common variations.
To delete your account and all associated data, send an email to support@ember-cigars.com with the subject "Account Deletion Request." Include the email address associated with your account. We will process your request within 30 days.
Yes, Ember is completely free to use.